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BoldDesk + Jira Software Cloud

Add Jira comments for new ticket replies in BoldDesk

This integration automatically creates a Jira comment when a new reply message is added in your BoldDesk account. Set up this Zap to streamline your service workflows without the need for manual messages.

This integration automatically creates a Jira comment when a new reply message is added in your BoldDesk account. Set up this Zap to streamline your service workflows without the need for manual messages.

  1. When this happens...
    BoldDeskBoldDesk
    Create Ticket Reply

    Triggers when a new message is added to an existing ticket.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Add Comment to Issue

    Adds a new comment to an issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • BoldDesk triggers, actions, and search

    Create Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • BoldDesk triggers, actions, and search

    Update Contact Group

    Triggers when existing contact group is updated.

    Trigger
    Instant
    Try It
    • Brand

    Trigger
    Instant
    Try It
    • Brand

    Trigger
    Instant
    Try It
  • BoldDesk triggers, actions, and search

    Create Contact Group

    Triggers when a new contact group is created.

    Trigger
    Instant
    Try It
  • BoldDesk triggers, actions, and search

    Update Contact

    Triggers when existing contact is updated.

    Trigger
    Instant
    Try It
    • Brand

    Trigger
    Instant
    Try It
bolddesk logo
bolddesk logo

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

Related categories

  • Customer Support
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories