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BoldDesk + Jira Software Cloud

Update BoldDesk tickets from newly updated issues in Jira Software Cloud

Do you need to keep your support team updated on Jira changes? This integration automatically updates a BoldDesk ticket for each newly updated issue in Jira.

Do you need to keep your support team updated on Jira changes? This integration automatically updates a BoldDesk ticket for each newly updated issue in Jira.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    Updated Issue

    Triggers when an existing issue is updated.

    TriggerScheduled
  2. automatically do this!
    BoldDeskBoldDesk
    Update Ticket

    Triggers when a ticket is updated.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Project

    • Status

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • CommentRequired

    Action
    Write
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
bolddesk logo
bolddesk logo

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

Related categories

  • Customer Support
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories