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BoldDesk + Microsoft Teams

Get Microsoft Teams notifications for new BoldDesk tickets

With this integration, a message will be sent to a chosen Microsoft Teams channel whenever a new ticket is created in BoldDesk. This will keep everyone on the team up-to-date effortlessly.

With this integration, a message will be sent to a chosen Microsoft Teams channel whenever a new ticket is created in BoldDesk. This will keep everyone on the team up-to-date effortlessly.

  1. When this happens...
    BoldDeskBoldDesk
    Create Ticket

    Triggers when a new support ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • BoldDesk triggers, actions, and search

    Create Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • BoldDesk triggers, actions, and search

    Update Contact Group

    Triggers when existing contact group is updated.

    Trigger
    Instant
    Try It
    • Brand

    Trigger
    Instant
    Try It
    • Brand

    Trigger
    Instant
    Try It
bolddesk logo
bolddesk logo

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn moreHelp

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