Put BoldDesk to work with AI and enterprise-grade automation
Automate smarter with BoldDesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Create Contact
Triggers when a new contact is created.
Try ItTriggerInstant - Update Contact Group
Triggers when existing contact group is updated.
Try ItTriggerInstant - Brand
Try ItTriggerInstant- Brand
- Ticket Form Template
Try ItTriggerInstant
- Create Contact Group
Triggers when a new contact group is created.
Try ItTriggerInstant - Update Contact
Triggers when existing contact is updated.
Try ItTriggerInstant - Brand
Try ItTriggerInstant- Brand
- Ticket Form Template
Try ItTriggerInstant
For builders
Let your AI safely access BoldDesk
Go beyond Zap workflows. Install Zapier in your AI to call BoldDesk actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in BoldDesk from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose BoldDesk actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a BoldDesk connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "bolddesk", owner: "me" });
await zapier.runAction({
app: 'bolddesk',
action: 'contact_create',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










