Email address of person to send Survey to.

Persons name, first and last. First name will work as well.

Optional segment value to group customers. Eg could be a customers plan. business, startup, lite.

How many minutes to delay this survey. Default is 0.

Use the segment to categorize customers into groups, eg a customers plan (startup, business, enterprize etc).

AskNicely is a customer feedback platform, using AI to capture richer feedback and turn it into clear, daily actions that drive growth.

AskNicely

Delighted is the easiest and most beautiful way to measure customer happiness.

Delighted

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Wootric by InMoment

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Nicereply

GatherUp is an automated customer feedback and online review platform.

GatherUp

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Paste publicly accessible RSS URLs, one per line. Maximum of 10.

This is an advanced option. Go with the recommended unless you're a total pro ;)

Paste your RSS URL here. Must be publicly accessible if not setting username and password.

Defaults to "A Feed Called X" where X is the last portion of the feed's url from above.

50 is the max, but this allows you to reduce the number of items returned in the feed.

Provide a source URL for where this item is permanently hosted. Most RSS readers turn the `title` into a clickable link to this URL.

Provide the plain text or HTML content of the feed item.

Use this field to control whether Zapier will truncate data over the 10kb limit (select Yes), or generate an error if the data is too large (select No). [See our Help for more information.](https://zapier.com/help/create/other-functions/add-items-to-an-rss-feed-in-a-zap)

Specify a raw download URL for your podcast file, image, or other media file.

What is the MIME type for your raw file? Defaults to `audio/mpeg`.

Some players require a valid length. Defaults to `0`.

Most people would put "now", but you can change it to something like "tomorrow" or "next week monday at 7pm" or "2013-08-23 12:00:00 +0800"! *Note, we do not order by pubdate, just by order inserted.*

RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.

RSS by Zapier

Make the most of every response in AskNicely with this smooth workflow. As soon as you receive new feedback, it's instantly added to your RSS by Zapier feed. This seamless process ensures you always have quick access to the latest customer responses, making it easier than ever to stay updated and effectively respond to your customer's needs. Keep your feedback insights current without lifting a finger.

AskNicely + RSS by Zapier

Supported triggers and actions

New Response

Add Survey Participant

New Item in Feed

Add Person

New Items in Multiple Feeds

Create Item in Feed

About AskNicely

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