Asana + Help Scout
Update and manage tasks in Asana when tags are updated in Help Scout
Streamline your workflow with this efficient integration between Help Scout and Asana. Whenever you modify tags in your Help Scout customer queries, a corresponding task is created in Asana. This fosters seamless data transfer and enables you to manage customer service requests more effectively, ensuring no task is lost or overlooked.
Streamline your workflow with this efficient integration between Help Scout and Asana. Whenever you modify tags in your Help Scout customer queries, a corresponding task is created in Asana. This fosters seamless data transfer and enables you to manage customer service requests more effectively, ensuring no task is lost or overlooked.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Create Task
Adds a new task.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Asana
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
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Task ManagementAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
