When this happens...
Help ScoutNew Assigned Conversation
Then do this...
AsanaCreate Task

Instantly notify your team when new conversations are assigned. With this automation, each time a new conversation is assigned in Help Scout, Zapier will create a new task in Asana. Create an efficient team and avoid missing important conversations with customers.

How It Works

  1. Assign a conversation in Help Scout
  2. Zapier will create a new task in Asana

What You Need

  • Help Scout account
  • Asana account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Asana + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Asana
New Task in Project

Triggered when you add a new task to a project.

Asana
Create Story

Adds a new story (a comment is a story).

Asana
New Comment

Triggered when you add a new comment.

Asana
Create Task

Adds a new task.

Asana
Tag Added to Task

Triggered when you add a tag to a task.

Asana
Create Project

Adds a new project.

Help Scout
New Customer

Triggers when a new customer is added.

Asana
Update Task

Updates an existing Task.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

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Become a Zapier Integration Partner

Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.