Amazon Alexa + LiveAgent
Amazon Alexa + LiveAgent
Amazon Alexa + LiveAgent integrations
Create LiveAgent conversations when new Amazon Alexa phrases are spoken
Initiate seamless customer support interactions with this handy workflow. When a specific trigger phrase is spoken to Amazon Alexa, a new conversation in LiveAgent will be automatically created. Save time and provide quick, personalized assistance for your clients using this efficient automation.
- When this happens...Trigger Phrase SpokenTriggers when you ask Alexa to trigger a zap with your trigger phrase. Requires the Zapier skill on an Alexa enabled device.
- automatically do this!Create ConversationCreates new conversation.
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More things you can do with Amazon Alexa and LiveAgent
Discover other triggers and actions you can use with Amazon Alexa and LiveAgent
- Example
- Trigger Phrase(s)Required
- Additional Prompt Question
Try ItTriggerInstant- New Customer
Triggers when a new customer is added to system.
Try ItTriggerPolling - DepartmentRequired
- Email AddressRequired
- SubjectRequired
- Recipient EmailRequired
- MessageRequired
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
ActionWrite- Email AddressRequired
- Group NameRequired
ActionWrite
- New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItTriggerPolling - Email AddressRequired
- Name of GroupRequired
ActionWrite- EmailRequired
- Name
- Gender
- Role
ActionWrite
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