Aircall + Slack

Aircall + Slack integrations

Create new Slack channels when ai voice agents end in Aircall

Boost your team communication and efficiency with this Aircall-Slack automation. Once set up, whenever an AI Voice Agent conversation ends in Aircall, a new channel will be created in Slack. This helps ensure everyone on your team is updated, fostering better coordination and swift issue resolution.

When this happens...
AI Voice Agent EndedTriggers when an AI virtual agent ends a call.
TriggerInstant
automatically do this!
Create ChannelCreates a new channel.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Aircall and Slack

Discover other triggers and actions you can use with Aircall and Slack

Call Action Item Created
Triggers when a call action item is created.
Trigger
Instant
Try It
AI Voice Agent Ended
Triggers when an AI virtual agent ends a call.
Trigger
Instant
Try It
AI Voice Agent Started
Triggers when an AI virtual agent starts handling a call.
Trigger
Instant
Try It
Call Declined by Agent
Triggers when a call declined by agent.
Trigger
Instant
Try It
Call Commented
Triggers when a call is commented, either by Agents from their Aircall Phone, or via the Public API.
Trigger
Instant
Try It

Call Created
Triggers when a call started.
Trigger
Instant
Try It
Call Transferred Externally
Triggers when a call is transferred externally.
Trigger
Instant
Try It

Call IVR Option Selected
Triggers when call IVR option is selected.
Trigger
Instant
Try It
Call Sentiment Created
Triggers when sentiment analysis is generated for a call and indicates customer’s sentiment/mood on the call.
Trigger
Instant
Try It
Call Transferred Internally
Triggers when a call is transferred internally.
Trigger
Instant
Try It
Call Voicemail Left
Triggers when ~30sec after calls end if a voicemail is present.
Trigger
Instant
Try It
Contact Deleted
Triggers when a contact is deleted.
Trigger
Instant
Try It
Custom Summary Result Created
Triggers when custom summary result is created.
Trigger
Instant
Try It
Message Received
Triggers when a new message is received to Aircall accounts.
Trigger
Instant
Try It
Message Status Updated
Triggers when the message from Aircall accounts has an updated status.
Trigger
Instant
Try It
Number Deleted
Triggers when a number is deleted.
Trigger
Instant
Try It
Playbook Result Updated
Triggers when a playbook result is updated.
Trigger
Instant
Try It
Call Transcription Created
Triggers when a call transcription is created.
Trigger
Instant
Try It
User Connected
Triggers when a user becomes online.
Trigger
Instant
Try It
User Deleted
Triggers when a user is deleted.
Trigger
Instant
Try It
User Opened
Triggers when a user becomes available according to their working hours.
Trigger
Instant
Try It
- Call ID
  Required
- Tag IDs
  Required
Action
Write
- Call ID
  Required
Action
Write
- First Name
- Last Name
- Company Name
- Information
- Phone Number Label
  Required
- Phone Number
  Required
- Email Label
- Email Address
Action
Write
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Availability Status
- Role Ids
- Wrap Up Time
- Inviter User Id
Action
Write
- Call ID
  Required
Action
Write
- Team Id
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
- Title Text
  Required
- Title Link
- Short Text 1 Label
- Short Text 1 Text
- Short Text 1 Link
- Short Text 2 Label
- Short Text 2 Text
- Short Text 2 Link
- User Card Label
- User Card User ID
Action
Write
- Call ID
  Required
- User ID
- Team ID
- Phone Number
- Dispatching Strategy
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Company Name
- Information
Action
Write
- First Name
- Last Name
- Availability Status
- Substatus
- Role Ids
- Wrap Up Time
- User Id
  Required
Action
Write
- Team Id
  Required
Action
Search
- From
- To
- Order
Action
Search
- User id
  Required
Action
Search
- Call ID
  Required
Action
Search
- From
- To
- Order
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include_alias
Trigger
Instant
Try It
- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
Try It
- Channel
  Required
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

AI Insights Created
Triggers when AI Insights of a call including call summary and key topics of the converstation are created.
Trigger
Instant
Try It
AI Voice Agent Escalated
Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Trigger
Instant
Try It
AI Voice Agent Summary
Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Trigger
Instant
Try It
Call Answered
Triggers when a call answered.
Trigger
Instant
Try It
Call Assets Generated
Triggers when call recording or voicemail link is available.
Trigger
Instant
Try It
Call Ended
Triggers when a call is ended.
Trigger
Instant
Try It
Call on Hold
Triggers when a call is on hold.
Trigger
Instant
Try It
Call Ringing on Agent
Triggers when a call ringed to a specific agent.
Trigger
Instant
Try It
Call Tagged
Triggers when a call is tagged.
Trigger
Instant
Try It
Call Unhold
Triggers when a call was unhold.
Trigger
Instant
Try It
Contact Created
Triggers when a contact is created.
Trigger
Instant
Try It
Contact Updated
Triggers when a contact is updated.
Trigger
Instant
Try It
Custom Summary Result Updated
Triggers when custom summary result is updated.
Trigger
Instant
Try It
Message Sent
Triggers when a new message is sent from Aircall accounts.
Trigger
Instant
Try It
Number Created
Triggers when a number is created.
Trigger
Instant
Try It
Playbook Result Generated
Triggers when a playbook result is generated.
Trigger
Instant
Try It
Realtime Transcription Utterances Received
Triggers when a realtime transcription utterances is received.
Trigger
Instant
Try It
User Closed
Triggers when a user becomes unavailable according to their working hours.
Trigger
Instant
Try It
User Created
Triggers when a user is created.
Trigger
Instant
Try It
User Disconnected
Triggers when a user goes offline.
Trigger
Instant
Try It
- Call ID
  Required
- Comment
  Required
Action
Write
- Team Id
  Required
- User Id
  Required
Action
Write
- User Id
  Required
- To
  Required
Action
Write
- Team Name
  Required
Action
Write
- Call ID
  Required
Action
Write
- Contact ID
  Required
Action
Write
- User Id
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Call ID
  Required
Action
Write
- Team Id
  Required
- User Id
  Required
Action
Write
- Number Id
  Required
- To
  Required
- Body
  Required
- Agent Id
Action
Write
- User Id
  Required
- Number Id
  Required
- To
  Required
Action
Write
- Call ID
  Required
Action
Write
- Number ID
  Required
- Name
- Live Recording Activated
- Priority
- Welcome Message URL
- Waiting Music URL
- IVR Message URL
- Voicemail Message URL
- After Hours Message URL
- Ringing Tone URL
Action
Write
- Order
  Required
Action
Search
- Contact ID
  Required
Action
Search
- User Id
  Required
Action
Search
- User Id
  Required
- Order
Action
Search
- From
- To
- Order
- Direction
- User ID
- Phone Number
- Tags
- Fetch Contact
- Fetch Short URLs
- Fetch Call Timeline
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It
- Automation Identifier
- Access type
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

About Aircall

Aircall is a cloud phone system for modern teams. Connect call data to your apps to automate workflows and improve response times.

HelpHelp

Related categories

Beta

Developer Tools

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn moreLearn moreHelpHelp

Related categories

Team Chat

Similar apps

Chatwork

Team Chat

Microsoft Teams

Microsoft, Team Chat

Twist

Team Chat