Connect Aircall and Slack to power AI-driven automation

Adds one or more tags to a specific call.

Archives a missed call, marking it as done and removing it from the To-do view.

Creates a new shared contact in Aircall. At least one phone number is required.

Create a user in the system

Deletes the voicemail of a specific call. It can take up to 1 minute to complete. This action cannot be undone.

Delete a team by specifying team id.

Fetches a call action items.

Fetches a call summary.

Fetches a call transcription.

Fetches playbook results.

Pauses the recording on an active call.

Resumes the recording on an active call.

Displays a custom Insights Card to an agent during an ongoing call.

Transfers a call to another user, team, or external phone number. Only cold transfers are supported. Provide exactly one of User ID, Team ID, or Phone Number.

Updates a shared contact. To update phone numbers or emails, use the dedicated endpoints.

Update a user in the system

Retrieve details of a specific Team by Id.

Fetches all phone numbers associated with your Aircall account.

Get the user details by id

Retrieve call details using Call ID.

Get availabilities of users

Triggers when a custom emoji has been added to a team.

Triggers when a username or highlight word is mentioned in a public #channel.

Triggers when a new member joins a public channel, private channel or multi-person direct message you choose.

Triggers when a new message is posted to a specific #private-channel or multi-dm.

Adds a reaction to a message.

Archives a conversation (e.g., public channel, private channel, DM, or group DM).

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Creates a Canvas.

Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

Edits a message.

Post a new message to a private channel you choose. Can also schedule a message for later.

Sets the topic on a selected channel.

Sets your Slack status to the given text and emoji.

Returns a list of User IDs representing the members of a conversation (e.g., public channel, private channel, DM, or group DM).

Gets the permalink for a particular Slack message.

Finds a Slack message using the Slack Search feature.

Finds a user by their ID.

Finds a user by their username.

Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.

Add User to a Team in Aircall account.

Dial a phone number in the Phone

Creates a new team in the system.

Deletes the recording of a specific call. It takes 10-15 minutes to complete. This action cannot be undone.

Deletes a shared contact from the company. This action cannot be undone.

Delete a user in the system

Fetches a call sentiment.

Fetches a call topics.

Fetches a custom call summary.

Fetches a real time call summary.

Remove User from a Team in Aircall Account.

Send a message in conversation

Start an outbound call

Unarchives a call, placing it back in the To-do view of the Phone app.

Updates a specific phone number, including its name, recording settings, priority, and music/message URLs.

Fetches all teams associated with your Aircall account.

Retrieves details of a specific shared contact by ID.

Get the availability details by id

List all numbers for a user

Search for specific Calls depending on several Query Params like user_id, phone_number or tags. Given a call transferred between A and B phone numbers, the call will not appear when filtering by A but it will for B.

Triggers when a new message is posted to any public channel.

Triggers when a new message is posted to a specific #channel you choose.

Triggers when a new file is uploaded to your workspace.

Triggers when a new message is found that matches the query.

Triggers when a reaction (reactji) is added to a message in a public/private channel.

Triggers when a Message is pushed from Slack.

Adds a reminder for yourself or a teammate, just like the

Cancels a message that has been scheduled to be posted.

Post a message or thread reply to a channel. You can also schedule it to send later.

Deletes a Message.

Edits a Canvas.

Creates a new channel.

Sends a message requesting approval. Includes buttons to submit "Approve" or "Decline" responses. Execution will be held until a submission is made, then it will continue to execute.

Update basic profile fields such as name or title

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Retrieves information about a conversation (e.g., public channel, private channel, DM, or group DM).

Gets a particular Slack message using its IDs.

Returns a Message and its list of Reactions.

Finds a user by matching against their email instead of their username.

Finds a user by matching against their real name instead of their username.