Aircall Integrations

Adds one or more tags to a specific call.

Archives a missed call, marking it as done and removing it from the To-do view.

Creates a new shared contact in Aircall. At least one phone number is required.

Create a user in the system

Deletes the voicemail of a specific call. It can take up to 1 minute to complete. This action cannot be undone.

Delete a team by specifying team id.

Fetches a call action items.

Fetches a call summary.

Fetches a call transcription.

Fetches playbook results.

Pauses the recording on an active call.

Resumes the recording on an active call.

Displays a custom Insights Card to an agent during an ongoing call.

Transfers a call to another user, team, or external phone number. Only cold transfers are supported. Provide exactly one of User ID, Team ID, or Phone Number.

Updates a shared contact. To update phone numbers or emails, use the dedicated endpoints.

Update a user in the system

Retrieve details of a specific Team by Id.

Fetches all phone numbers associated with your Aircall account.

Get the user details by id

Retrieve call details using Call ID.

Get availabilities of users

Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.

Add User to a Team in Aircall account.

Dial a phone number in the Phone

Creates a new team in the system.

Deletes the recording of a specific call. It takes 10-15 minutes to complete. This action cannot be undone.

Deletes a shared contact from the company. This action cannot be undone.

Delete a user in the system

Fetches a call sentiment.

Fetches a call topics.

Fetches a custom call summary.

Fetches a real time call summary.

Remove User from a Team in Aircall Account.

Send a message in conversation

Start an outbound call

Unarchives a call, placing it back in the To-do view of the Phone app.

Updates a specific phone number, including its name, recording settings, priority, and music/message URLs.

Fetches all teams associated with your Aircall account.

Retrieves details of a specific shared contact by ID.

Get the availability details by id

List all numbers for a user

Search for specific Calls depending on several Query Params like user_id, phone_number or tags. Given a call transferred between A and B phone numbers, the call will not appear when filtering by A but it will for B.