Acuity Scheduling + Slack + Shop-Ware

Send Shop-Ware estimates for new appointments in Acuity Scheduling via Slack

Set up this Zap so that, when a client requests an appointment in Acuity Scheduling, it then creates a repair order in Shop-Ware automatically. Then this integration sends a custom message to your team in Slack to keep everyone in the loop, without any added clicks or keystrokes.

When this happens...
New Appointment
Triggers when a new appointment is scheduled.
TriggerInstant
automatically do this...
Create a Repair Order
Creates an Repair Order within the Shop-Ware platform.
ActionWrite
then do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

- Time Before (Unit)
- Appointment Type
- Calendar
- Time BeforeRequired
Trigger
Scheduled
Try It
- Calendar
- Appointment Type
Trigger
Instant
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New Product Order
Triggers when a new order is completed.
Trigger
Instant
Try It
- PackageRequired
- Certificate Code
- Email Address
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- First Name
- Last Name
- E-Mail
Action
Search
Appointment Updated
Triggers when an existing appointment is updated.
Trigger
Instant
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Deleted Customer
Triggers when an existing customer is deleted.
Trigger
Instant
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Repair Order Created
Triggers when an existing Repair Order is created.
Trigger
Instant
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Vehicle Created
Triggers when a new vehicle is created.
Trigger
Instant
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- Title
- Description
- Start AtRequired
- End At
- Staff Identifier
- Repair Order Identifier
- Shop IdentifierRequired
Action
Write
- Amount (cents)Required
- Payment Type Details (type)Required
- Payment Type Details (name)
- Repair Order IdentifierRequired
- Notes
Action
Write
- License Plate
- Detail
- VIN
- MakeRequired
- Customer IdentifiersRequired
Action
Write
- IdRequired
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- IdRequired
- License Plate
- Detail
- Fleet number
- VIN
- Year
- Make
- Model
- Customer Identifiers
Action
Write
- IdRequired
Action
Search
- IdRequired
Action
Search
- Trigger for Bot Messages?
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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- Reaction
- Channel
- User
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

- Calendar
- Appointment Type
Trigger
Instant
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- Calendar
- Appointment Type
Trigger
Instant
Try It
- CouponRequired
- Certificate Code
Action
Write
- CalendarRequired
- Start Date and TimeRequired
- End Date and TimeRequired
- Notes
Action
Write
- Appointment IDRequired
Action
Search
Appointment Created
Triggers when a new appointment is created.
Trigger
Instant
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Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Customer Updated
Triggers when an existing customer is updated.
Trigger
Instant
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Repair Order Updated
Triggers when an existing Repair Order is updated.
Trigger
Instant
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Vehicle Updated
Triggers when an existing vehicle is updated.
Trigger
Instant
Try It
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- Repair Order Number
- Odometer
- Customer IdentifierRequired
- Shop IdentifierRequired
- Technician Identifier
- Advisor Identifier
- Vehicle Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Customer Source
Action
Write
- IdRequired
- Title
- Description
- Start At
- End At
- Staff Identifier
- Repair Order Identifier
- Shop Identifier
Action
Write
- IdRequired
- Repair Order Number
- Odometer
- Technician Identifier
- Advisor Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Status
- Customer Source
Action
Write
- IdRequired
Action
Search
- IdRequired
Action
Search
- IdRequired
Action
Search
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
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- Include Alias
Trigger
Instant
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- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
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New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

Learn more Help

Related categories

Scheduling & Booking

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

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Chatwork

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Microsoft Teams

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About Shop-Ware

Shop-Ware is a cloud-based auto-shop management system to help run your repair shop at its fullest potential.

Help

Related categories

Proposal & Invoice Management

PRODUCTS

CAPABILITIES

By team

Acuity Scheduling + Slack + Shop-Ware

Send Shop-Ware estimates for new appointments in Acuity Scheduling via Slack

Appointment Start

Time Before (Unit)

Appointment Type

Calendar

Appointment Canceled

Calendar

Appointment Type

New Product Order

Add Package Code

PackageRequired

Certificate Code

Email Address

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Appointments by Client Info

First Name

Last Name

E-Mail

Appointment Updated

Deleted Customer

Repair Order Created

Vehicle Created

Create an Appointment

Title

Description

Start AtRequired

End At

Staff Identifier

Repair Order Identifier

Shop IdentifierRequired

Create a Payment

Amount (cents)Required

Payment Type Details (type)Required

Payment Type Details (name)

Repair Order IdentifierRequired

Notes

Create a Vehicle

License Plate

Detail

VIN

MakeRequired

Customer IdentifiersRequired

Update a Customer

IdRequired

First Name

Last Name

Email

Phone

Detail

Address

City

State

Zip Code

Marketing OK?

Update a Vehicle

IdRequired

License Plate

Detail

Fleet number

VIN

Year

Make

Model

Customer Identifiers

Find a Customer

IdRequired

Find a Repair Order

IdRequired

New Public Message Posted Anywhere