Acuity Scheduling + Slack + Shop-Ware

Send Shop-Ware estimates for new appointments in Acuity Scheduling via Slack

Set up this Zap so that, when a client requests an appointment in Acuity Scheduling, it then creates a repair order in Shop-Ware automatically. Then this integration sends a custom message to your team in Slack to keep everyone in the loop, without any added clicks or keystrokes.

When this happens...
New AppointmentTriggers when a new appointment is scheduled.
TriggerInstant
automatically do this...
Create a Repair OrderCreates an Repair Order within the Shop-Ware platform.
ActionWrite
then do this!
Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Discover other triggers and actions you can use with Acuity Scheduling, Shop-Ware, and more

- Time Before (Unit)
- Appointment Type
- Calendar
- Time Before
  Required
Trigger
Polling
Try It
- Calendar
- Appointment Type
Trigger
Instant
Try It
New Product Order
Triggers when a new order is completed.
Trigger
Instant
Try It
- Package
  Required
- Certificate Code
- Email Address
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Appointment ID
  Required
Action
Search
Appointment Created
Triggers when a new appointment is created.
Trigger
Instant
Try It

Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Customer Updated
Triggers when an existing customer is updated.
Trigger
Instant
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Repair Order Updated
Triggers when an existing Repair Order is updated.
Trigger
Instant
Try It
Vehicle Updated
Triggers when an existing vehicle is updated.
Trigger
Instant
Try It
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- Repair Order Number
- Odometer
- Customer Identifier
  Required
- Shop Identifier
  Required
- Technician Identifier
- Advisor Identifier
- Vehicle Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Customer Source
Action
Write
- Id
  Required
- Title
- Description
- Start At
- End At
- Staff Identifier
- Repair Order Identifier
- Shop Identifier
Action
Write
- Id
  Required
- Repair Order Number
- Odometer
- Technician Identifier
- Advisor Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Status
- Customer Source
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include_alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
Try It
- Channel
  Required
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

- Calendar
- Appointment Type
Trigger
Instant
Try It
- Calendar
- Appointment Type
Trigger
Instant
Try It
- Coupon
  Required
- Certificate Code
Action
Write
- Calendar
  Required
- Start Date and Time
  Required
- End Date and Time
  Required
- Notes
Action
Write
Add or Update Client
This action updates a client's information in Acuity Scheduling. If the client does not exist, it creates a new client.
Action
Write
- First Name
- Last Name
- E-Mail
Action
Search
Appointment Updated
Triggers when an existing appointment is updated.
Trigger
Instant
Try It
Deleted Customer
Triggers when an existing customer is deleted.
Trigger
Instant
Try It
Repair Order Created
Triggers when an existing Repair Order is created.
Trigger
Instant
Try It
Vehicle Created
Triggers when a new vehicle is created.
Trigger
Instant
Try It
- Title
- Description
- Start At
  Required
- End At
- Staff Identifier
- Repair Order Identifier
- Shop Identifier
  Required
Action
Write
- Amount (cents)
  Required
- Payment Type Details (type)
  Required
- Payment Type Details (name)
- Repair Order Identifier
  Required
- Notes
Action
Write
- License Plate
- Detail
- VIN
- Make
  Required
- Customer Identifiers
  Required
Action
Write
- Id
  Required
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- Id
  Required
- License Plate
- Detail
- Fleet number
- VIN
- Year
- Make
- Model
- Customer Identifiers
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It
- Automation Identifier
- Access type
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

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Scheduling & Booking

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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About Shop-Ware

Shop-Ware is a cloud-based auto-shop management system to help run your repair shop at its fullest potential.

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Proposal & Invoice Management

Related Zap Templates

Send direct messages in Slack for new product orders in Acuity Scheduling

Create blocked off times in Acuity Scheduling for every new channel in Slack

Send private channel messages in Slack for new product orders in Acuity Scheduling