2Chat + ManageEngine ServiceDesk Plus Cloud
Create new requests in ManageEngine ServiceDesk Plus Cloud from new whatsapp messages in 2Chat
Stay on top of your customer support tasks with this seamless workflow between 2Chat and ManageEngine ServiceDesk Plus Cloud. As soon as a new WhatsApp message comes through on 2Chat, a request is instantly created in ManageEngine ServiceDesk Plus Cloud. This means, now all your queries and issues can swiftly move into the resolution process without you manually monitoring every single WhatsApp message. It's an efficient way to streamline your customer service operations and enhance response times.
Stay on top of your customer support tasks with this seamless workflow between 2Chat and ManageEngine ServiceDesk Plus Cloud. As soon as a new WhatsApp message comes through on 2Chat, a request is instantly created in ManageEngine ServiceDesk Plus Cloud. This means, now all your queries and issues can swiftly move into the resolution process without you manually monitoring every single WhatsApp message. It's an efficient way to streamline your customer service operations and enhance response times.
- When this happens...New WhatsApp Message
Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
- automatically do this!Create Request
Creates a new request.
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