TOPdesk MCP
IT Operations
Use TOPdesk MCP to take action in your AI tools
Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.
Try in any AI platform
Supported actions
Create an Incident
Create an incident
Update Incident
Update incident by number
Find Last Action
Finds last action based on an incident number.
Find Branch
Find a branch by name
Find Person
Find a person based on their name
Find Incident
Find incident by number
Use TOPdesk MCP with any AI assistant
Zapier TOPdesk MCP lets you connect TOPdesk's actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.
Step 1: Generate your secure MCP URL
Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.
Step 2: Choose your Zapier Actions
Customize the specific actions your AI assistant can perform within TOPdesk. Select and scope actions to align with your TOPdesk workflows.
Step 3: Connect with your tool of choice
Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.
Introducing the Zapier MCP integration
Why developers love Zapier MCP
- No need to build or host your own APIs
- Connect once, access 30,000+ Zapier actions
- Secure, scoped access by default
- Works across your favorite dev tools
