Microsoft Dynamics 365 CRM MCP
CRM (Customer Relationship Management)
Use Microsoft Dynamics 365 CRM MCP to take action in your AI tools
Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.
Try in any AI platformSupported actions
Create Account
Creates a new account.
Create Campaign
Creates a new campaign.
Create Contact
Creates a new contact.
Create Campaign Response
Creates a new campaign response.
Create Case/Incident
Creates a new case/incident.
Create Custom Entity
Creates a new custom entity.
Create Invoice
Creates a new invoice.
Create Lead
Creates a new lead.
Use Microsoft Dynamics 365 CRM MCP with any AI assistant
Zapier Microsoft Dynamics 365 CRM MCP lets you connect Microsoft Dynamics 365 CRM's actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.
Step 1: Generate your secure MCP URL
Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.
Step 2: Choose your Zapier Actions
Customize the specific actions your AI assistant can perform within Microsoft Dynamics 365 CRM. Select and scope actions to align with your Microsoft Dynamics 365 CRM workflows.

Step 3: Connect with your tool of choice
Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.
Introducing the Zapier MCP integration
Why developers love Zapier MCP
- No need to build or host your own APIs
- Connect once, access 30,000+ Zapier actions
- Secure, scoped access by default
- Works across your favorite dev tools