1.Catch incoming webhook payload
Integrate Webhooks by Zapier and webhook mapping tools to capture the payload, map primary and secondary emails, and capture an event ID for logging.
Merge duplicate profiles from incoming webhooks by email
Automatically catch webhook payloads across Webhooks by Zapier and normalize primary and secondary emails so profiles merge correctly. Get instant consolidation when emails arrive, both emails are present, or merge payloads include valid fieldsβso you can normalize, reduce duplicates, and submit merge requests without manual deduplication.
How this automation protects your clean CRM data
When Webhooks by Zapier catch hook receives a merge payload, duplicates can remain scattered and require manual cleanup. This automation maps email fields, normalizes and delays, then sends a POST merge request so your team consolidates profiles automatically.
Webhooks by Zapieror swap with your favorite app
2.Normalize email placeholders
Integrate Formatter by Zapier and data formatting tools to lowercase and trim the primary and secondary email placeholders before merging.
Formatter by Zapieror swap with your favorite app
3.Wait before merge request
Integrate Delay by Zapier and timing controls to pause for 2 minutes so upstream systems can settle and avoid race conditions.
Delay by Zapieror swap with your favorite app
4.Send merge POST request
Integrate Webhooks by Zapier and API request tools to POST to your customer platform merge endpoint with auth, email mapping, and the audit event ID.
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Step 1
Connect your tools
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Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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