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Streamline and scale your CRM ops with Zapier

CRM management automation connects your tools and triggers workflows across contact management, activity logging, CRM data entry, CRM data enrichment, and CRM hygiene and deduplication.
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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Explore CRM management use cases

CRM management automation connects your tools and triggers real-time actions across CRM data entry, contact management, activity logging, and CRM hygiene and deduplication. Build workflows that eliminate manual work and keep your entire sales stack in sync.

  • CRM data enrichment

    Strengthen CRM records with automated lead enrichment, field updates, and contact routing

  • HubSpot management

    Simplify HubSpot operations with automated record updates, deal alerts, and task routing

  • Contact management

    Simplify contact records with automated lead capture, record updates, and duplicate prevention

  • CRM hygiene & deduplication

    Improve CRM data quality with automated duplicate checks, field normalization, and record updates

  • CRM data entry

    Eliminate manual CRM updates with automated record capture, field mapping, and contact creation

  • Activity logging

    Capture complete sales records with automated email logging, meeting logging, and call logging

  • Automate your work, your way

    Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Transform your CRM with Zapier

Unlock smarter CRM automation with Zapier. Capture CRM data, enrich sales records, and keep systems clean—and that’s just the start.

CRM data capture

Every record starts complete

Automate CRM data capture from forms, email, and sales touchpoints. Route new leads into HubSpot, Salesforce, or Pipedrive with the right fields populated. Your pipeline stays current without manual entry.

Lead generation and management

Automatic lead capture

Capture new leads from forms, calendars, and inboxes, then create CRM records instantly so sales never has to retype contact details.

Real-time activity logging

Log calls, emails, and meetings to the right contact or deal automatically, giving reps a current timeline without manual notes.

Form-to-CRM routing

Send submissions from Typeform, Gravity Forms, or Facebook Lead Ads straight into HubSpot or Salesforce with mapped fields.

Smart field population

Populate owner, source, territory, or lifecycle fields from form answers and lead data, so every record is ready for follow-up.

Inbox contact creation

Turn inbound Gmail or Microsoft Outlook messages into contact records automatically, so valuable conversations do not stay trapped in inboxes.

How it works

CRM management automation connects your tools, captures contact and deal changes, and triggers workflows automatically. Route records, log activity, and enrich contacts in real time—without manually updating the CRM.

  1. Step 1

    Connect your tools

    Integrate platforms like HubSpot, Salesforce, Pipedrive, sales tools, and lead sources to centralize CRM data.

  2. Step 2

    Define triggers

    Set conditions for new contacts, field changes, duplicate records, missing data, or activity gaps.

  3. Step 3

    Automate & measure

    Route leads, log activity, update records, and continuously track CRM accuracy improvements automatically.

Ready to automate your entire workflow?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.