1.Catch Hook for incoming payloads
Integrate Webhooks by Zapier and webhook endpoints to receive the inbound payload and expose contact fields for mapping.
Update existing lead from inbound webhook contact payload
Automatically catch inbound contact payloads across Webhooks by Zapier and Close. Create and update when email arrives, phone arrives, or campaign id arrivesβso you can refresh lead fields, set outreach stage, and keep owner context without manual data entry.
How this automation updates your lead records
When an inbound contact payload lands in your webhook, delays can stall outreach and create stale CRM records. This automation catches payloads, extracts contact details, finds the lead, and updates it in Closeβso your team can act on accurate contact context.
Webhooks by Zapieror swap with your favorite app
2.Extracts validated email and phone
Integrate Formatter by Zapier and data validation tools to extract the email and normalize the phone from mapped payload fields.
Formatter by Zapieror swap with your favorite app
3.Finds lead by email in Close
Integrate Close and CRM search tools to look up an existing lead using the mapped email match key.
Closeor swap with your favorite app
4.Continues only when lead exists
Integrate Filter by Zapier and conditional logic tools to continue only when the lead existence check is true.
Filter by Zapieror swap with your favorite app
5.Updates the matching Close lead
Integrate Close and CRM record update tools to write normalized email, phone, campaign id, and last-updated fields.
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Explore all CRM data entry automations
Eliminate manual CRM updates with automated record capture, field mapping, and contact creation
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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