1.Receives LMS completion payload
Integrate Webhooks by Zapier to capture the LMS completion payload and extract submission identifiers to trigger downstream mapping.
Create training completion records in CRM for project teams
Automatically capture LMS completion payloads across Webhooks by Zapier and Salesforce. Create and update training completion records when completion payloads arrive, submission identifiers post, or completion timestamps updateβso you can protect data quality, enrich contacts, and create activity records without manual CRM entry.
How this automation creates training activity records in Salesforce
When LMS completion payloads arrive, completion data can get delayed or mistyped in CRM. This automation stores auth tokens, enriches learner and course details, and creates training activity recordsβso your team can keep one authoritative completion source.
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2.Posts auth token request
Integrate Webhooks by Zapier and api tools to call the LMS auth endpoint and to store the returned access token.
3.Gets learner profile details
Integrate Webhooks by Zapier and data mapping tools to fetch learner details and to map learner email to contact lookup fields.
4.Gets course information
Integrate Webhooks by Zapier and metadata parsing tools to fetch course metadata and to map course title to activity name fields.
5.Finds or creates CRM records
Integrate Salesforce and CRM record workflows to find or create contact matches and to create training activity records from completion data.
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