1.Detect new form submission
Integrate Gravity Forms and web form fields to map submission data to CRM lead fields so new entries become CRM-ready.
Create CRM leads from website IT form submissions
Automatically monitor IT website form submissions across Gravity Forms and Zapier Tables. Create and update when form submissions arrive, email is captured, or phone is providedβso you can enrich country fields, find matching leads, and assign owners without manual data entry.
How this automation speeds up IT lead follow-up
When IT form submissions land with incomplete context, delayed follow-up can turn interest into missed opportunities. This automation maps submission fields, enriches country data, and finds or creates Bitrix24 CRM leadsβso your team can follow up fast.
Gravity Formsor swap with your favorite app
2.Lookup country by name
Integrate Zapier Tables and country lookup tables to find the submitted country code or region so the lead country field stays accurate.
Zapier Tablesor swap with your favorite app
3.Find lead by email
Integrate Bitrix24 CRM and CRM search tools to find an existing lead by email so contact details can be updated.
Bitrix24 CRMor swap with your favorite app
4.Create lead when missing
Integrate Bitrix24 CRM and CRM records to create a new lead on no match so leads are assigned and staged correctly.
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Explore all CRM data entry automations
Eliminate manual CRM updates with automated record capture, field mapping, and contact creation
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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