1.Maps incoming message fields
Integrate Wati and message parsing tools to map message text, sender identifier, and sender display name to contact-ready fields.
When new incoming messages arrive without structured CRM entries, leads can stall and pipeline data stays incomplete. This automation maps and qualifies inbound messages, enriches them with cleaned phone and dates, and creates and updates contacts, deals, and sheet statusesβso your team can follow up faster.
Integrate Wati and message parsing tools to map message text, sender identifier, and sender display name to contact-ready fields.
Integrate Filter by Zapier and message intent rules to continue only for inquiry text that matches visit or interest intent.
Integrate Code by Zapier and formatting utilities to convert raw phone to Cleaned phone and extract a Submission date.
Integrate Google Sheets and spreadsheet lookup tools to find a Contacts row by Cleaned phone and update opt in status.
Integrate Paths by Zapier and decision logic to route to the right Bitrix24 CRM path based on whether the contact exists.
Integrate Bitrix24 CRM and contact search tools to find an existing contact using Cleaned phone.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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