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Update lead records from incoming webhook and enrich data

Automatically catch incoming connection payloads across Webhooks by Zapier and Close. Update and enrich leads when payloads arrive, emails validate, or matches are foundβ€”so you can personalize outreach, prevent bad writes, and keep CRM profiles current without manual cleanup.

How this automation enriches your lead profiles

When incoming payloads arrive with inconsistent fields, manual review can cause bad writes and outreach delays. This automation validates payload data, enriches contact fields, and updates matching lead records in Closeβ€”so your team can act on accurate profiles without chasing details.

  1. 1.Catches incoming payloads

    Integrate Webhooks by Zapier and webhook mapping tools to receive the connection payload and map it to source contact fields.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Extracts and normalizes contact info

    Integrate Formatter by Zapier and text transform tools to extract and normalize email and phone and map them to contact fields.

    Formatter by Zapieror swap with your favorite app
  3. 3.Continues only for valid emails

    Integrate Filter by Zapier and validation rules tools to ensure processing only continues when the email is valid.

    Filter by Zapieror swap with your favorite app
  4. 4.Finds matching lead in Close

    Integrate Close and CRM lookup tools to find an existing lead by email and use name as fallback.

    Closeor swap with your favorite app
  5. 5.Updates the found lead record

    Integrate Close and CRM update tools to write profile URL, campaign id, company, and normalized phone to the lead.

    Closeor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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David Laderberg, VP of Sales

Remote

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Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

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Digioh

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Rishi Shah, CEO and Co-Founder

Otter.ai

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Allen Lai, Head of Customer Experience

Superhuman

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Jacob Sirrs, Marketing Operations Specialist

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