1.Monitors new tagged user event
Integrate ManyChat and messaging automation tools to detect tagged redemption events and pass user ID and phone for lookup.
Update contact status when messenger user redeems offer
Automatically monitor new tagged user events across ManyChat and CRM and SlickText. Create and update redeemer status when tagged user redeems, mobile number matches, or suppression is appliedβso you can mark redeemers, update flags, and suppress repeat SMS without manual follow-up.
How this automation prevents repeat SMS outreach
When a messenger user redeems but records stay outdated, repeat outreach wastes time and irritates customers. This automation listens for tagged redemption events, finds and updates the contact record, and adds the number to an SMS suppression listβso your team can stop duplicates without chasing changes.
Manychator swap with your favorite app
2.Finds contact by mobile number
Integrate CRM and contact matching tools to look up the first contact match by user phone and continue only when found.
Capsule CRMor swap with your favorite app
3.Updates contact redeemer flag
Integrate CRM and contact record fields to set the redeemer flag to Yes on the matched contact and map source values.
4.Adds to SMS suppression list
Integrate SlickText and SMS suppression tools to add the contact mobile number to the configured suppression list with a redeemer reason.
SlickTextor swap with your favorite app
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