1.Detect redeemer field updates
Integrate Manychat and chat automation tools to detect redeemer or redeem event custom field changes and start the contact update workflow.
Update contact redeemer status in CRM from chat triggers
Automatically detect redeemer or redeem event field updates across Manychat. Create and update redeemer status in CRM and optionally send SMS confirmations when redeemer field updates, redeem event submits, or redeem activity changesβso you can keep marketing lists accurate, update contact flags, and notify ops without manual data cleanup.
How this automation updates redeemer statuses in CRM
When redeemer field updates arrive from chat, stale records can derail outreach and distort marketing lists. This automation extracts identifiers, searches and updates contacts, and optionally sends SMS confirmationsβso your team keeps redeemer status accurate.
Manychator swap with your favorite app
2.Extract chat identifiers and map keys
Integrate Manychat and data mapping tools to map user phone and name into CRM search keys to match the right contact.
3.Search for contact by mobile
Integrate CRM and contact search tools to look up records by mapped mobile number and proceed when matching criteria are met.
Capsule CRMor swap with your favorite app
4.Update redeemer status and fields
Integrate CRM and field mapping tools to set the redeemer flag to Yes and update contact submission fields from chat.
5.Send optional SMS notification
Integrate SlickText and SMS messaging tools to send a confirmation or marketing ops alert using mapped summary fields.
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