1.Catch Hook receives phone payload
Integrate Webhooks by Zapier and webhook handling to receive the incoming event and map the phone payload to a phone input.
When incoming contact events arrive by phone, outreach visibility lags and follow-up timing slips. This automation normalizes phone values and updates lead recordsβso your team can reflect outreach instantly without manual cleanup.
Integrate Webhooks by Zapier and webhook handling to receive the incoming event and map the phone payload to a phone input.
Integrate Formatter by Zapier and data normalization to format the phone input by removing spaces and characters.
Integrate Zapier Tables and lead lookup tools to find the matching record by formatted phone and return the record id.
Integrate Filter by Zapier and criteria checks to continue only when the found record qualifies for the contact flag update.
Integrate Zapier Tables and CRM record updates to map the record id to the target lead and set the contacted flag to true.
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Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
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Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
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Jacob Sirrs, Marketing Operations Specialist
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