1.Catch incoming message payloads
Integrate Webhooks by Zapier and message parsing to extract payload fields and route each request to Clay lookup decisions.
When incoming message payloads arrive, inconsistent contact data can slow outreach and break routing. This automation routes action identifiers, finds existing contacts, updates approval status, and creates new lookup rowsβso your team can use consistent prospects data without manual reconciliation.
Integrate Webhooks by Zapier and message parsing to extract payload fields and route each request to Clay lookup decisions.
Integrate Paths by Zapier and routing rules to branch add actions versus load more sets and continue only for qualifying records.
Integrate Clay and lookup tables to map source identifiers to a search query and find an existing contact row.
Integrate Clay and CRM fields to update contact values, set status to approved, and append message snippets to notes.
Integrate Clay and contact mapping to create a new row when no match exists and set status to approved or pending.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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