1.Catch hook with message payload
Integrate Webhooks by Zapier and webhook triggers to parse incoming message payloads for downstream contact processing.
Add message emails to contacts and log them
Automatically extract email from inbound webhook messages across Webhooks by Zapier, Formatter by Zapier, Code by Zapier, HubSpot, and Google Sheets. Create and update when email is present or contacts match or records get enrichedβso you can enrich contacts, update names, and log interactions without manual spreadsheet logging.
How this automation updates your CRM contact records
When a webhook is received with a message payload, missing or unprocessed contact details can slow follow-up. This automation extracts emails, enriches contact properties, and logs each event to Google Sheetsβso your team can report on engagement without chasing inbox notes.
Webhooks by Zapieror swap with your favorite app
2.Extract email from message text
Integrate Formatter by Zapier and message parsing tools to extract an email from incoming webhook text to continue only when it is present.
Formatter by Zapieror swap with your favorite app
3.Fetch display name and timestamp
Integrate Code by Zapier and API endpoints to retrieve a display name and processed timestamp to enrich CRM fields.
Code by Zapieror swap with your favorite app
4.Find contact by extracted email
Integrate HubSpot and contact matching tools to search by the extracted email to return the matching contact id.
HubSpotor swap with your favorite app
5.Update contact with source fields
Integrate HubSpot and contact property mapping to update display name and source fields for the matched contact record.
6.Add audit row for the interaction
Integrate Google Sheets and spreadsheet audit logs to add a row with timestamp and event notes to track campaign reporting.
Google Sheetsor swap with your favorite app
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