1.Parses incoming report emails
Integrate Mailparser and email parsing tools to receive parsed emails and attachments and extract call totals to variables.
When a new email is parsed, missed or outdated totals can slow coaching decisions and reporting. This automation monitors parsed reports and finds the right Salesforce user and updates 30-day call hours and notesβso your team can keep rep activity current.
Integrate Mailparser and email parsing tools to receive parsed emails and attachments and extract call totals to variables.
Integrate Salesforce and CRM record lookups to search the User object by parsed first and last name to select the right user.
Integrate Salesforce and CRM record updates to map the parsed call total to the 30-day call hours field and save an update note.
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