1.Catches inbound message payload
Integrate Webhooks by Zapier, incoming webhooks, and payload mapping to receive the incoming message and map message, email, and time fields.
Pause outbound sequences and log inbound prospect messages
Automatically catch inbound prospect message payloads across Webhooks by Zapier and Close. Create and update when lead match found, valid email is extracted, or active subscriptions are detectedβso you can log inbound messages, pause sequences, and link activity to leads without manual reporting.
How this automation protects your sequence timing
When inbound prospect messages arrive but sequences keep running, unwanted automated touches waste outreach time and confuse timing. This automation catches the message payload, closes the matching lead, logs the inbound email, and pauses active subscriptionsβso your team preserves sequence timing.
Webhooks by Zapieror swap with your favorite app
2.Waits 8 minutes before processing
Integrate Delay by Zapier, time delays, and webhook timing tools to wait 8 minutes before continuing processing.
Delay by Zapieror swap with your favorite app
3.Extracts email and converts timestamp
Integrate Formatter by Zapier, data formatting, and time conversion tools to extract the email and convert the timestamp to UTC.
Formatter by Zapieror swap with your favorite app
4.Continues only when email is valid
Integrate Filter by Zapier and validation rules to continue only when the extracted email contains a valid address indicator.
Filter by Zapieror swap with your favorite app
5.Logs inbound email and pauses sequence
Integrate Close and CRM activity logging to find the lead by email, create the inbound email log, and pause any active sequence subscription.
Closeor swap with your favorite app
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Capture complete sales records with automated email logging, meeting logging, and call logging
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Step 1
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Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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