1.Monitor new call webhooks
Integrate Twilio and call event tracking tools to catch incoming or completed call metadata to pass into activity logging.
Mark call task complete in CRM after call
Automatically monitor new call events across Twilio and Kommo. Create and update when calling number matches a contact, call completes, or a call webhook firesβso you can close call tasks, append completion notes, and keep CRM activity current without manual call notes.
How this automation updates your call tasks
When call webhooks land and follow-up details sit in a rep's inbox, tasks stay incomplete and reporting gets delayed. This automation finds the right CRM contact, updates the call task to completed, and appends a completion noteβso your team captures activity instantly.
Twilioor swap with your favorite app
2.Find contact by phone number
Integrate Kommo and CRM data lookup to find the first matching contact by calling number to return contact context.
Kommoor swap with your favorite app
3.Update call task to completed
Integrate Kommo and CRM task tracking to update the related call task, set status to closed, and append a completion note.
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Explore all activity logging automations
Capture complete sales records with automated email logging, meeting logging, and call logging
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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