1.Detects call ended events
Integrate Callers and phone metadata to capture caller number, from number, outcome, duration, and recording link when calls end.
Log outbound call details to CRM contact timeline
Automatically detect call ended events across Callers and route call metadata through Callers, Formatter by Zapier, and HubSpot. Create and update when call outcomes, recordings, or durations arriveβso you can link calls to the right CRM contact, normalize phone numbers, and log engagements without manual logging.
How this automation preserves your call history
When calls end and call details stay scattered, CRM timelines fall out of date and reporting loses accuracy. This automation captures call ended metadata, normalizes phone numbers, finds the matching contact, and creates a HubSpot call engagementβso your team can rely on complete activity history.
Callersor swap with your favorite app
2.Normalizes caller phone
Integrate Formatter by Zapier and phone number tools to normalize Callers phone and from number for consistent contact lookups.
Formatter by Zapieror swap with your favorite app
3.Finds contact by phone
Integrate HubSpot and CRM search tools to find the first matching contact record using the normalized phone value.
HubSpotor swap with your favorite app
4.Creates call engagement
Integrate HubSpot and engagement tracking to create a call engagement associated to the contact and store disposition, phone fields, duration, and recording link.
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