1.Catches incoming message payload
Integrate Webhooks by Zapier and incoming form payloads to receive the message payload and map fields to the message body.
Log inbound candidate messages to CRM records immediately
Automatically catch inbound candidate messages across Webhooks by Zapier, Delay by Zapier, Formatter by Zapier, and CRM workflows. Create and update when new messages arrive, sender details are present, or message payloads matchβso you can log email activity, pause active outreach, and preserve conversation context without manual follow-up.
How this automation logs candidate conversations
When inbound candidate messages arrive, recruiters can miss context and send duplicate outreach. This automation catches messages, pauses the flow, extracts sender email, and creates CRM email activity and sequence pausesβso your team responds with the right history.
Webhooks by Zapieror swap with your favorite app
2.Pauses the flow for minutes
Integrate Delay by Zapier and workflow timing to pause the flow for 8 minutes to allow near-simultaneous updates to arrive.
Delay by Zapieror swap with your favorite app
3.Extracts email and formats timestamp
Integrate Formatter by Zapier and text processing to extract sender email and format the incoming timestamp to UTC ISO.
Formatter by Zapieror swap with your favorite app
4.Continues only when email exists
Integrate Filter by Zapier and data validation to proceed only when an extracted sender email is present.
Filter by Zapieror swap with your favorite app
5.Logs email activity and pauses outreach
Integrate Close and CRM email activity tracking to find the lead, create the email activity, and pause the active sequence subscription.
Closeor swap with your favorite app
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Capture complete sales records with automated email logging, meeting logging, and call logging
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