1.Receives invitee cancellation webhook
Integrate Calendly and webhook inputs to capture cancellation payloads and map invitee details for follow-up.
Log canceled bookings, update opportunity status, notify team
Automatically monitor invitee cancellations across Calendly, Close, Formatter by Zapier, and Discord. Get instant alerts when cancellations arrive, bookings cancel, or invitees cancelβso you can log cancellation activity, update opportunity status, and notify your sales channel without manual logging.
How this automation updates cancelled opportunities and alerts your team
When invitee cancellations happen, booked work can keep deals stuck in the wrong stage until someone updates the CRM manually. This automation maps the cancellation, logs activity and updates opportunity statusβand it notifies your sales channel so your team can respond fast.
Calendlyor swap with your favorite app
2.Finds lead by phone or email
Integrate Close and lead lookup tools to search by phone then email and route the lead ID forward.
Closeor swap with your favorite app
3.Formats cancellation timestamp
Integrate Formatter by Zapier and time formatting tools to convert the cancellation timestamp and standardize display.
Formatter by Zapieror swap with your favorite app
4.Creates cancellation activity and updates opportunity
Integrate Close and CRM activity tracking to create the cancellation activity and set the opportunity to the cancelled stage.
5.Sends sales channel message
Integrate Discord and team notification tools to post a cancellation summary with reason and timestamp to your sales channel.
Discordor swap with your favorite app
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