1.Catches incoming SMS webhook data
Integrate Webhooks by Zapier and webhook triggers to extract delivery status and message details to create trackable SMS inputs.
Create logged SMS on contact record with attachments
Automatically catch delivered SMS webhooks across Webhooks by Zapier, Filter by Zapier, HubSpot, and Formatter by Zapier. Create and update logged communication records when delivery status updates, contact identifiers appear, or message text arrivesβso you can preserve audit-ready activity and attachments without manual activity logging.
How this automation preserves activity log records
When delivered SMS webhooks arrive without an auditable record, follow-up and reporting stall. This automation processes the webhook, filters valid messages, and creates a HubSpot communication entry with attachmentsβso your team can review engagement instantly.
Webhooks by Zapieror swap with your favorite app
2.Filters to delivered, identifiable messages
Integrate Filter by Zapier and validation rules to continue only for delivered status and required identifiers to prevent incomplete logs.
Filter by Zapieror swap with your favorite app
3.Finds the contact by ID
Integrate HubSpot and CRM lookups to match contact identifiers and retrieve owner, associations, and file attachment IDs to prepare linking.
HubSpotor swap with your favorite app
4.Cleans text and formats timestamps
Integrate Formatter by Zapier and text processing to replace sender tags, trim whitespace, and format message dates to standardize message content.
Formatter by Zapieror swap with your favorite app
5.Creates and associates communication record
Integrate HubSpot and CRM records to create the communication entry, attach files, and associate it to the contact and company to log the SMS.
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