1.Captures DialPad hangup payload
Integrate Webhooks by Zapier and call event webhooks to map raw call payload fields into table record inputs.
Create detailed call records and CRM links from phone hangups
Automatically capture incoming DialPad call hangup events across Webhooks by Zapier and Zapier Tables. Create and update call records, format notes, and attach CRM links when hangup events fire, hangup records finalize, or call end states returnβso you can protect manual activity logging and keep recruiting and analyst workflows moving.
How this automation keeps call records tied to CRM contacts
When a hangup event hits the Webhooks by Zapier catch hook, call activity can stay unlogged and hard to reconcile later. This automation formats hangup details and creates table records and CRM notesβso your team can rely on one source of truth for follow-up.
Webhooks by Zapieror swap with your favorite app
2.Formats timestamps and action items
Integrate Formatter by Zapier and data transformation tools to convert timestamps, durations, and notes into structured fields.
Formatter by Zapieror swap with your favorite app
3.Continues only for final hangups
Integrate Filter by Zapier and event validation rules to gate the flow to only qualifying hangup records.
Filter by Zapieror swap with your favorite app
4.Creates or updates call record
Integrate Zapier Tables and call record storage to create or update a table record for the call reference.
Zapier Tablesor swap with your favorite app
5.Links contact and adds CRM note
Integrate Microsoft Dynamics 365 CRM and CRM notes tools to find contacts by phone, link records, and add call notes.
Microsoft Dynamics 365 CRMor swap with your favorite app
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