1.Monitors course failure timeline events
Integrate TalentLMS and LMS event tracking to detect course failure timeline events and map event timestamp to event date.
Create CRM records for learners who fail courses
Automatically monitor course failure timeline events across TalentLMS and Salesforce. Create and update when qualifying failures are detectedβso you can log CRM records, link contacts and courses, and capture per-unit scores without manual reporting.
How this automation logs course failures to your CRM
When course failures appear but are not logged consistently, coordinators miss visibility and admin workflows slow down. This automation monitors course failure timeline events, enriches them with learner and course details, then creates structured Salesforce CRM log recordsβso your team can respond faster.
TalentLMSor swap with your favorite app
2.Gets user and course details
Integrate TalentLMS and API data lookups to fetch user and course endpoints and map fields to CRM lookup inputs.
3.Filters qualifying failures
Integrate Filter by Zapier and course tagging rules to continue only for learners and courses that match your target program criteria.
Filter by Zapieror swap with your favorite app
4.Iterates unit test results
Integrate Looping by Zapier and unit scoring data to loop through unit results and map unit name and score fields.
Looping by Zapieror swap with your favorite app
5.Creates CRM log record
Integrate Salesforce and CRM logging to create the configured logging object, set Status to Open, and store unit scores.
Salesforceor swap with your favorite app
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