1.Detects call ended event
Integrate Callers and call tracking tools to capture the call ended event and map outcome, numbers, duration, and disposition.
Create CRM call log from outbound re-engagement calls
Automatically detect call ended events across Callers and HubSpot. Create and update call engagement records when outbound re-engagement calls complete, so you can log outcomes, enrich contacts, and keep marketing engagement history current without manual activity logging.
How this automation keeps call engagement history current
When outbound re-engagement calls end but notes are left to humans, call history can go missing and follow-up gets delayed. This automation captures call ended events, formats numbers, finds contacts, and creates CALL engagement recordsβso your team can keep marketing engagement history current.
Callersor swap with your favorite app
2.Formats phone numbers
Integrate Formatter by Zapier and phone formatting tools to format caller and from numbers into consistent lookup fields.
Formatter by Zapieror swap with your favorite app
3.Finds contact by phone
Integrate HubSpot and CRM search tools to look up the contact by formatted phone and return the contact ID.
HubSpotor swap with your favorite app
4.Creates CALL engagement
Integrate HubSpot and CRM engagement logging to create a CALL engagement, set status and duration, and associate it to the contact.
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