1.Catches inbound message payload
Integrate Webhooks by Zapier and message parsing tools to capture inbound message text, sender details, and timestamp for processing.
Add inbound messages to CRM and pause sequences
Automatically capture incoming message payloads across Webhooks by Zapier, Delay by Zapier, and CRM systems. Create and update when inbound messages include valid sender emailsβso you can log email activities, pause outreach sequences, and keep contact records current without manual CRM logging.
How this automation pauses outreach sequences
When inbound messages arrive without being logged, follow-up lags and outreach sequences may continue at the wrong time. This automation captures inbound payloads, creates a CRM email activity, and updates the sequence subscription to pausedβso your team acts on intent.
Webhooks by Zapieror swap with your favorite app
2.Waits 8 minutes for metadata
Integrate Delay by Zapier and timing controls to wait 8 minutes before extracting sender email and formatting the inbound timestamp.
Delay by Zapieror swap with your favorite app
3.Extracts sender email and formats time
Integrate Formatter by Zapier and date tools to extract sender email and convert inbound timestamps to UTC.
Formatter by Zapieror swap with your favorite app
4.Continues only for valid email
Integrate Filter by Zapier and data validation rules to stop processing unless the extracted sender email contains an at symbol.
Filter by Zapieror swap with your favorite app
5.Finds lead by extracted email
Integrate Close and CRM search to locate the matching lead using the extracted sender email as the search key.
Closeor swap with your favorite app
6.Creates email activity on lead
Integrate Close and CRM activity logging to create an email activity with the message body and formatted activity date.
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Capture complete sales records with automated email logging, meeting logging, and call logging
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