1.Monitors NPS submitted
Integrate Appcues and analytics intake tools to catch each NPS submitted event and surface the full payload for processing.
Send NPS submissions to analytics and feedback store
Automatically catch NPS submitted events across Appcues. Route each submission to analytics and feedback stores by formatting fields, mapping user and group identifiers, and posting a clean JSON payloadβso you can analyze feedback without manual copying.
How this automation routes NPS insights to analytics
When NPS submissions arrive without structure, teams waste time consolidating scores and comments for review. This automation catches Appcues NPS events, normalizes fields, and posts JSON to your analytics endpointβso your team can analyze feedback faster.
Appcuesor swap with your favorite app
2.Normalizes NPS fields
Integrate Formatter by Zapier and data normalization tools to format timestamps, clean feedback text, and map identifiers to user and group ids.
Formatter by Zapieror swap with your favorite app
3.Posts JSON to analytics endpoint
Integrate Webhooks by Zapier and analytics endpoints to post a JSON payload with score, feedback, timestamp, and mapped identifiers.
Webhooks by Zapieror swap with your favorite app
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