1.Monitors new vote events
Integrate Canny and feedback tools to detect new vote events when a user votes on a feedback post.
Log product votes into unified customer activity records
Automatically monitor new vote events across Canny and Ortto. Create and update customer activity records when vote submitted, feedback post voted, or vote event detectedβso you can normalize emails, capture vote context, and attach source links without manual data entry.
How this automation records customer activity from votes
When new votes arrive in Canny, delayed context can slow product prioritization and frustrate teams waiting for consistent records. This automation normalizes voter emails and creates customer activity records in Ortto, so your team can act on vote insights fast.
Cannyor swap with your favorite app
2.Normalizes voter email
Integrate Formatter by Zapier and contact matching tools to map raw voter email into normalized email for consistent matching.
Formatter by Zapieror swap with your favorite app
3.Creates customer activity record
Integrate Ortto and activity tracking to create an activity with owner, vote metadata, and a source link for context.
Orttoor swap with your favorite app
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