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Log external community messages to central feedback sheet

Automatically monitor new message posted anywhere across Slack. Create and update when external community posts appear, qualifying channels receive messages, or external DMs trigger entriesβ€”so you can append feedback rows, dedupe with permalinks, and spot trends without manual moderation.

How this automation logs community feedback

When new message posted anywhere, scattered insights can slow product decisions and bury key trends. This automation monitors Slack messages, filters internal and bot posts, and appends message details to Google Sheetsβ€”so your team can review community feedback without manual entry.

  1. 1.Monitors new message posted anywhere

    Integrate Slack to extract message fields and map timestamp, author, contact, source, body, and permalink to feedback columns.

    Slackor swap with your favorite app
  2. 2.Filters external community messages

    Integrate Filter by Zapier to continue only for external community messages and qualifying channels, excluding internal domain and bots.

    Filter by Zapieror swap with your favorite app
  3. 3.Creates spreadsheet row from message

    Integrate Google Sheets to append a single row per message to your configured feedback worksheet for review and dedupe.

    Google Sheetsor swap with your favorite app

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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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