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Create review rows automatically from in-app feedback webhook

Automatically catch in-app review payloads across Webhooks by Zapier and Google Sheets. Create and update spreadsheet rows when user identifier is present, rating is submitted, or timestamps arriveβ€”so you can format dates, enrich company fields, and keep reviews organized without manual spreadsheet entry.

How this automation structures in-app reviews for analysis

When incoming review payloads arrive, delays can break your product feedback timeline. This automation catches hook submissions, formats created dates, enriches company metadata, and creates Google Sheets rowsβ€”so your team can analyze feedback without manual entry.

  1. 1.Catches incoming review payload

    Integrate Webhooks by Zapier and webhook handlers to capture submitted review fields and start the review intake flow.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Formats created date value

    Integrate Formatter by Zapier and date normalization tools to map the submission timestamp into a YYYY-MM-DD created date.

    Formatter by Zapieror swap with your favorite app
  3. 3.Gets optional user metadata

    Integrate Webhooks by Zapier and data enrichment tools to return company id and company description for the user.

    Webhooks by Zapieror swap with your favorite app
  4. 4.Creates spreadsheet row

    Integrate Google Sheets and reporting storage to create a row and map review and enriched fields into columns.

    Google Sheetsor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge America

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Remote

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Allen Lai, Head of Customer Experience

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Jacob Sirrs, Marketing Operations Specialist

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