1.Creates feedback routing context
Integrate monday.com and project boards to capture new product feedback item data to route triage emails.
Send new product feedback email to assigned owners
Automatically monitor new product feedback items across monday.com and product assignment tables. Send triage emails when feedback item created, new board item added, or product feedback submittedβso you can lookup owners, split addresses, and email concise summaries without manual follow-up.
How this automation accelerates product triage
When a feedback item is created on your monday.com board, manual review can delay triage. This automation looks up product owners, splits recipient contacts, and sends outbound triage emailsβso your team can respond faster.
monday.comor swap with your favorite app
2.Finds product assigned owners
Integrate Zapier Tables and product assignment tables to find matching owner contact details to identify recipients.
Zapier Tablesor swap with your favorite app
3.Splits contact address list
Integrate Formatter by Zapier and address formatting to split owner contacts into individual addresses to prepare delivery.
Formatter by Zapieror swap with your favorite app
4.Sends triage email to owners
Integrate Email by Zapier and outbound email delivery to send concise product feedback summaries and links to owners.
Email by Zapieror swap with your favorite app
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Accelerate feedback triage with automated categorization, owner assignment, and backlog routing
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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