1.Detect new form submission
Integrate HubSpot and form submission tools to detect new feedback entries for issue creation.
Create triage issues from product feedback form submissions
Automatically monitor new form submissions from HubSpot across product feedback workflows. Create and update triage issues when form submissions arrive, feedback category selects, or attachments appearβso you can route work, attach context, and assign owners without manual triage.
How this automation accelerates your triage
When new form submissions land in HubSpot, delays happen and attachments and context get missed during manual triage. This automation branches feedback categories, creates Jira issues and attaches filesβso your team can resolve feedback faster.
HubSpotor swap with your favorite app
2.Routes by feedback category
Integrate Paths by Zapier and form routing tools to branch submissions by feedback category for the right issue type.
Paths by Zapieror swap with your favorite app
3.Creates Jira issue
Integrate Jira Software Cloud and issue tracking to create an issue with mapped summary, description, and assignee.
Jira Software Cloudor swap with your favorite app
4.Checks for attachments
Integrate Filter by Zapier and document handling tools to continue only when submissions include attachments.
Filter by Zapieror swap with your favorite app
5.Adds issue attachment
Integrate Jira Software Cloud and attachment tools to add submission attachments to the created issue.
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Explore all feedback categorization & routing automations
Accelerate feedback triage with automated categorization, owner assignment, and backlog routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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