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Send post-shipment check-in SMS to kit recipients today

Automatically monitors order shipped events across ShipStation for kit deliveries and contact personalization. Create message-control records, update shipped status, and send a timed SMS check-inβ€”so you can handle less manual follow-up.

How this automation protects your SMS follow-up

When an order ships but outreach is handled manually, recipients can miss the right check-in moment. This automation captures shipment details, updates message-control tracking, and sends personalized SMS check-insβ€”so your team can follow the flow without delays.

  1. 1.Captures order shipped details

    Integrate ShipStation and shipment tracking to capture order reference, ship date, and recipient contact data to start outreach readiness.

    ShipStationor swap with your favorite app
  2. 2.Looks up matching order or deal

    Integrate servis.ai and CRM lookup to find matching records by order reference to proceed even when no match exists.

    servis.aior swap with your favorite app
  3. 3.Creates message-control record

    Integrate Zapier Tables and database tools to find or create a record and set initial status to created to centralize control data.

    Zapier Tablesor swap with your favorite app
  4. 4.Updates status to shipped kit

    Integrate Zapier Tables and database tools to update the same record status to shipped kit to reflect confirmed delivery state.

    Zapier Tablesor swap with your favorite app
  5. 5.Waits before SMS check-in

    Integrate Delay by Zapier and scheduling tools to wait the configured interval to time the SMS outreach correctly.

    Delay by Zapieror swap with your favorite app
  6. 6.Sends personalized check-in SMS

    Integrate SimpleTexting and SMS messaging tools to send an SMS with recipient first name and the destination number to complete check-in outreach.

    SimpleTextingor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  2. Step 2

    Define the trigger

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