1.Catches inbound SMS webhook
Integrate Webhooks by Zapier to receive inbound SMS payloads and capture sender phone and message text.
Send auto replies and update subscriptions from inbound SMS
Automatically catch inbound SMS webhooks across Webhooks by Zapier and Zapier Tables. Route opt-in and opt-out events and send the right confirmation or help replyβso you can update subscriptions and avoid manual routing, follow-up, and paperwork.
How this automation protects opt-in compliance and response speed
When inbound SMS webhooks arrive without a consistent handler flow, missed replies can break opt-in compliance. This automation captures message text, looks up subscriber settings, routes keyword paths, and sends the correct replyβso you can respond fast.
Webhooks by Zapieror swap with your favorite app
2.Finds subscriber settings record
Integrate Zapier Tables and lookup tools to search subscriber settings table and pull reply templates and handler endpoints.
Zapier Tablesor swap with your favorite app
3.Branches by keyword path
Integrate Filter by Zapier and routing logic to branch on message text and route opt in, help, or opt out only.
Filter by Zapieror swap with your favorite app
4.Posts handler endpoint event
Integrate Webhooks by Zapier to post a payload event flag to the configured endpoint for downstream systems.
5.Sends the mapped reply message
Integrate Sub-Zap by Zapier and template messaging tools to map template content and send the outgoing reply.
Sub-Zap by Zapieror swap with your favorite app
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Disable after-hours SMS responder every morning at 6am
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Enable weekday after-hours autoreply for incoming business texts
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Explore all SMS automation automations
Streamline text message follow-up with automated message sends, appointment reminders, and contact updates
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