1.Catches incoming hook payloads
Integrate Webhooks by Zapier and chat input tools to capture the raw lead payload and centralize mapping fields.
Send incoming chat leads to main conversion flow
Automatically catch incoming website chat lead payloads across Webhooks by Zapier and Code by Zapier. Get instant routing when webhook fires, product tag is detected, or contact email is presentβso you can parse product tags, post to the conversion endpoint, and create or match CRM contacts without manual lead entry.
How this automation routes new chat leads to conversion
When chat webhook payloads arrive, delays can break lead follow-up and slow pipeline response. This automation parses product tags and routes leads by that tag, then posts cleansed fields to your conversion endpointβso your team can respond fast.
Webhooks by Zapieror swap with your favorite app
2.Parses bot name into product tag
Integrate Code by Zapier and data transformation tools to extract a product tag from the bot name and normalize output.
Code by Zapieror swap with your favorite app
3.Routes records by product tag
Integrate Filter by Zapier and routing rules to evaluate the extracted product tag and choose the correct path.
Filter by Zapieror swap with your favorite app
4.Posts lead fields to conversion endpoint
Integrate Webhooks by Zapier and conversion endpoint mapping to send cleansed lead fields into your central conversion pipeline.
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