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Route new leads to the right sales queue

Automatically route new routed leads across Zapier Lead Router, Filter by Zapier, Salesforce, and Slack. Create and update lead records and send team notifications when routed lead received, routing attribute matches, or keyword presentβ€”so you can assign queues, notify sales, and avoid manual follow-up.

How this automation routes your leads to the right queue

When a new routed lead arrives, manual routing slows first-touch outreach and can miss the best moment to engage. This automation maps routing payloads, filters qualifying leads, creates or updates Salesforce records, and notifies sales in Slackβ€”so your team routes faster.

  1. 1.Maps routed lead attributes

    Integrate Zapier Lead Router and lead routing rules to map source submission fields into a routing payload for assignment decisions.

    Zapier Lead Routeror swap with your favorite app
  2. 2.Filters qualifying routed leads

    Integrate Filter by Zapier and routing criteria tools to continue only for records where the routing attribute or keyword is present.

    Filter by Zapieror swap with your favorite app
  3. 3.Creates or updates Salesforce lead

    Integrate Salesforce and CRM record management to create a lead record or update an existing lead with mapped fields.

    Salesforceor swap with your favorite app
  4. 4.Notifies team about new lead

    Integrate Slack and messaging tools to send a lead summary and include a link to the created Salesforce lead record.

    Slackor swap with your favorite app

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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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