1.Monitor inbound SMS webhook payload
Integrate Webhooks by Zapier to capture the inbound SMS payload and extract the raw message, phone number, and context to intake lead data.
Route inbound SMS into lead processing and safety nets
Automatically capture inbound SMS webhook payloads across Webhooks by Zapier. Route messages when inbound SMS arrives or phone details appear or backup intake is requiredβso you can start lead intake, trigger safety-net intake, and preserve payload parity without manual routing.
How this automation routes inbound leads safely
When inbound SMS webhooks arrive, leads can stall without fast, consistent intake. This automation catches the webhook payload, posts a normalized lead intake request, and forwards the same payload to a safety-net endpointβso your team can route every message reliably.
Webhooks by Zapieror swap with your favorite app
2.Posts to lead intake endpoint
Integrate Webhooks by Zapier to post a mapped JSON payload to your configured lead processing URL to start lead intake automatically.
3.Posts to safety-net endpoint
Integrate Webhooks by Zapier to forward the normalized payload to your safety or backup intake URL to ensure fallback intake gets the same message.
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