1.Catches lead submission events
Integrate Webhooks by Zapier and data mapping tools to receive the lead submission and map core fields for downstream routing.
When lead submissions arrive without a routed owner, aged leads can stall and response time slips. This automation captures webhook lead data, updates and enriches your lead records, and notifies the assigned agentβso your team can follow up at the right moment.
Integrate Webhooks by Zapier and data mapping tools to receive the lead submission and map core fields for downstream routing.
Integrate Zapier Tables and table lookup tools to search your lead table and return the matched record id for context.
Integrate Zapier Tables and CRM data tools to update the lead fields and set processed plus order reference values.
Integrate Google Sheets and spreadsheet tools to look up owner details and append an archive row with a timestamp.
Integrate Gmail and email templates to send a personalized message with agent and booking details to the assigned agent.
Integrate Textmagic and messaging tools to send an SMS to the assigned agent when a phone number is present.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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Rishi Shah, CEO and Co-Founder
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Allen Lai, Head of Customer Experience
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